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October 16, 2025

Scale Investment Delivery, Not Headcount

By: John Milne

BACK

Wealth management firms face pressure to deliver more with less. Clients expect deeper relationships, personalized guidance, and strong investment outcomes, but outdated systems and manual processes can drain advisors’ time.

That’s why more firms are replacing homegrown models and execution spreadsheets with Investment Management Services (IMS) from SS&C Black Diamond® Wealth Solutions. IMS combines managed portfolios, strategist access, and outsourced execution into one streamlined service.

Simplifying Investment Management
IMS simplifies investment management by providing access to a range of professionally managed portfolios and strategic models. It automates tasks such as tolerance bands, cash buffers, and client-specific restrictions, enabling wealth managers to deliver personalized portfolios at scale.

Whether a firm leverages its own intellectual capital or taps into external strategies, IMS supports both approaches through an integrated, cloud-based experience. One option is SS&C ALPS Advisors, which provides cost-efficient model portfolios and direct indexing capabilities through IMS, enabling firms to access diversified, tax-managed investment solutions directly in Black Diamond Rebalancer.

With ALPS, firms can delegate asset management to a trusted partner, allowing them to focus resources on client engagement and strategic initiatives. ALPS provides tailored portfolio solutions aligned with client needs and firm philosophies, supporting effective growth. Firms may use homegrown models or have ALPS build tailored ones, allowing advisors to serve clients more personally in a competitive market.

Compare and Contrast
Wealth management firms spend 30% of their time on client-facing activities, according to America’s Best TAMPs. Too often, the rest is consumed by manual tasks and fragmented oversight.

With IMS, that equation changes:

  • Before IMS: In-house model management, manual trade execution, and fragmented oversight.

  • After IMS: Professionally managed portfolios, centralized rebalancing, and scalable workflows.

The impact is measurable. One firm cut manual reporting time by 75% within 60 days of onboarding, demonstrating how streamlined processes free up more time for what matters most—serving clients and deepening relationships.

Smarter Execution Across Accounts
Black Diamond IMS centralizes investment execution. For taxable accounts, it supports tax-aware optimization, tax-loss harvesting, asset location, and direct indexing to manage transitions and reduce tax liabilities.

Firms can select third-party models, automate rebalancing workflows, and save significant time aligning accounts to their preferred models. The Managed Accounts team handles additional white glove services, including:

  • Tax-Smart Transitions

  • Ongoing Tax Overlays

  • Automatic Cash Raises

  • Ad Hoc Cash Requests

Integrations with custodians, CRMs, and planning tools ensure that every trade and rebalancing event fits seamlessly into your broader operations. For those outsourcing investment management, IMS acts as an extension of your team.

A Client Experience That Builds Trust
Clients want to understand their portfolios and view their progress in real-time. Black Diamond’s customizable client portal does exactly that by providing 24/7 access to:

  • Mobile Performance Dashboards

  • Secure Document Storage

  • Curated Commentary

Meanwhile, the platform’s CRM and full Salesforce integration ensure advisors can deliver timely updates, manage reviews, and reinforce confidence at every touchpoint. This level of transparency gives clients the confidence to stay invested and advisors the tools to deepen trust.

From mass-affluent to HNW families, the service supports diverse investment philosophies and custody needs. Integrated fintech tools and strategic partners provide the breadth firms need for business management.

Advisors retain full visibility and decision-making authority, while Black Diamond delivers the investment engine, dedicated service team, and an exceptional technological backbone. With it, Black Diamond IMS supports hundreds of firms with tailored onboarding and model-specific configurations.

Partnering with Black Diamond IMS for trading and portfolio management reduces manual workload, enhances scale, and allows more time for strategic client service, all without adding operational overhead.

Unlock growth and client loyalty by outsourcing investment operations with Black Diamond IMS. Request your personal demo, call 1-800-727-0605, or email info@sscblackdiamond.com today.